Windows: Open a command prompt and run ipconfig /flushdnsħ. Try adding the server using its canonical name (contact us if you are not sure what its canonical name is). MacOS: Open terminal and run sudo killall -HUP mDNSResponder Remove and re-install FileMaker client software.Ħ. In the screenshot below, replace "Database.fmp12" with the name of your database including the extension. Type in the network path of the file and click OK. In the FileMaker client, click on the open a file with the network path button in the upper right corner of the hosts list. Try directly adding the database using its network path. edu/kb/articles/filemaker- opening-databases-in-windows-2Ĥ. edu/kb/articles/filemaker- opening-databases-in-macos-2 Instructions for re-adding a host are in the IT knowledgebase (links below). If you are running the latest client, try removing and re-adding the host. Be sure to be connected to VPN if your database requires a secure connection.ģ. You will still be able to access databases using the RemoteApp version of the client software: Ģ. If you are not able to upgrade your software due to OS compatibility reasons, please contact your IT support staff to discuss upgrade options. You can download and install FileMaker Pro from the Self Service app (on CIS managed mac workstations), Software Center (on CIS managed PC workstations), or from our online software catalog here: FileMaker client version 18 or 19 is preferred. Make sure that you're using the latest version of the FileMaker client and that it is compatible with the version of server you are trying to connect to.
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